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SAP Crystal Reports for SAP Business One (SBO-REP-CR)/

2329487 - Crystal Reports for SAP Business One Matrix
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SAP Business One Notes, Version: 34, Released On: 11.02.2026
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Description

Symptom

Different versions of SAP Business One support their corresponding SAP Crystal Reports (CR) runtime in addition to different versions of CR for SAP Business One. To make sure that there are no shutdowns or other inconsistency issues, always check your environment and make sure that the supported version of CR for SAP Business One is in use.

Cause

Functionality description

Solution

Use SAP Business One 8.82 PL00 - PL10

SAP Crystal Reports 2008 Runtime SP5 (version: 12.5.0.1190)

SAP Crystal Reports for SAP Business One (version: 12.5.0.1190)

In these versions, SAP Crystal Reports 2008 SP5 for SAP Business One is supported.

Use SAP Business One 8.82 PL11 - PL15 or SAP Business One 9.0 PL04 - PL08

SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.4.705)

SAP Crystal Reports for SAP Business One (version: 13.0.4.738)

In this SAP Business One version, editing in CR Designer 2008 or importing it into or exporting it from SAP Business One, still works as expected. However, editing in it from SAP Business One by clicking Edit from Report and Layout Manager does not work, as the reports must be opened by default using CR 2011, even when CR Runtime 2011 is installed.

Use SAP Business One 8.82 PL16 - PL20, SAP Business One 9.0 PL09 - PL17, or SAP Business One 9.1 PL00 - PL04

SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.8.1216)

SAP Crystal Reports for SAP Business One (version: 14.1.2.1121)

Only CR 2013 SP2 for SAP Business One can be used from this version. See SAP Note 1966132.

Use SAP Business One 9.1 PL05 - PL11 or SAP Business One 9.2 PL00 - PL02

SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.10.1385)

SAP Crystal Reports for SAP Business One (version: 14.1.5.1501)

Only CR 2013 SP5 for SAP Business One is supported for this version. See SAP Note 1966132.

Use SAP Business One 9.1 PL12 or PL13, or SAP Business One 9.2 PL03 - PL04

SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.16.1954)

SAP Crystal Reports for SAP Business One (version: 14.1.5.1501)

CR 2013 SP5 for SAP Business One is still supported for this version.

Use SAP Business One 9.2 PL05 - PL11, or SAP Business One 9.3 PL00 - PL02

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.16.1954)

SAP Crystal Reports for SAP Business One (version: 14.1.8.2060)

Only CR 2013 SP8 for SAP Business One is supported. See SAP Note 1966132.

Use SAP Business One 9.3 PL03

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.16.1954)

SAP Crystal Reports for SAP Business One (version: 14.2.5.2618)

Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 9.3 PL04 - PL10

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.22.2668)

SAP Crystal Reports for SAP Business One (version: 14.2.5.2618)

Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 9.3 PL11 or PL12

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)

SAP Crystal Reports for SAP Business One (version: 14.2.5.2618)

Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 9.3 PL13 or PL14

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)

SAP Crystal Reports for SAP Business One (version: 14.2.7.3069)

Only CR 2016 SP7 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 10.0 PL00

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.22.2668)

SAP Crystal Reports for SAP Business One (version: 14.2.5.2618)

Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 10.0 PL01

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)

SAP Crystal Reports for SAP Business One (version: 14.2.5.2618)

Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 10.0 PL02 or FP 2008

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)

SAP Crystal Reports for SAP Business One (version: 14.2.7.3069)

Only CR 2016 SP7 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 10.0 FP 2011 - FP 2108

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)

SAP Crystal Reports for SAP Business One (version: 14.2.8.3426)

Only CR 2016 SP8 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 10.0 FP 2111

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.31.4010)

SAP Crystal Reports for SAP Business One (version: 14.2.8.3426)

Only CR 2016 SP8 for SAP Business One is supported. See SAP Note 2584094.

Use SAP Business One 10.0 FP 2202

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.31.4010)

SAP Crystal Reports for SAP Business One (version: 14.3.2.4121)

Only CR 2020 SP2 P1 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 FP 2208

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.32.4286)

SAP Crystal Reports for SAP Business One (version: 14.3.2.4272)

Only CR 2020 SP2 P4 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 FP 2305

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.33.4485)

SAP Crystal Reports for SAP Business One (version: 14.3.3.4433)

Only CR 2020 SP3 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 SP 2308

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.34.4636)

SAP Crystal Reports for SAP Business One (version: 14.3.3.4562)

Only CR 2020 SP3 P3 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 SP 2311

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.34.4636)

SAP Crystal Reports for SAP Business One (version: 14.3.3.4682)

Only CR 2020 SP3 P6 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 SP 2402 or FP 2405

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.35.4870)

SAP Crystal Reports for SAP Business One (version: 14.3.4.4773)

Only CR 2020 SP4 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 SP 2408, FP 2411 or FP 2502

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.36.5040)

SAP Crystal Reports for SAP Business One (version: 14.3.4.4938)

Only CR 2020 SP4 P4 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 FP 2505 or FP 2508

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.37.5230)

SAP Crystal Reports for SAP Business One (version: 14.3.4.5181)

Only CR 2020 SP4 P10 for SAP Business One is supported. See SAP Note 3100066.

Use SAP Business One 10.0 SP 2511 or FP 2602

SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.38.5404)

SAP Crystal Reports for SAP Business One (version: 14.4.0.5335)

Only CR 2025 SP0 P1 for SAP Business One is supported. See SAP Note 3682323.

Please find below file names corresponding to each version:

51055345 - SAP Crystal Reports 2020 for SAP Business One  (CR 2020 SP2 P1)

51056352 - SAP Crystal Reports 2020 SP2 for SAP Business One (CR 2020 SP2 P4)

51056361 - SAP Crystal Reports 2020 SP3 for SAP Business One (CR 2020 SP3 P0)

51057251 - SAP Crystal Reports 2020 SP3 P3 for SAP Business One (CR 2020 SP3 P3)

51057511 - SAP Crystal Reports 2020 SP3 P6 for SAP Business One (CR 2020 SP3 P6)

51057641 - SAP Crystal Reports 2020 SP4 for SAP Business One (CR 2020 SP4)

51058181 - SAP Crystal Reports 2020 SP4 P4 for SAP Business One (CR 2020 SP4 P4)

51058791 - SAP Crystal Reports 2020 SP4 P10 for SAP Business One (CR 2020 SP4 P10)

51059174 - SAP Crystal Reports 2025 SP0 P1 for SAP Business One (CR 2025 SP0 P1)

SAP Crystal Reports Integration Package and SAP BusinessObjects BI platform .NET SDK Redistributable:

Installing these two components enables the SAP Business One connection and add-ins option in CR designer. This enables interaction between CR and SAP Business One.

Before updating them, remove the original versions from the Control Panel.

Make sure that you always install SAP Crystal Reports Integration Package from the SAP Business One version of the same Installation or Upgrade package. This will automatically install the SAP Business Objects BI platform .NET SDK Redistributable with compatible version.

Note:

If you have an unmatched CR runtime or CR designer installed, it may cause a shutdown in designer or other preview/print issues within SAP Business One. Make sure that the version matches.

To make sure that the supported version of CR for SAP Business One is in use; you may need to uninstall SAP Business One client and re-install it. Make sure that you restart the OS after uninstalling the client.

Download CR for SAP Business One from the SAP Business One download center only. To do this, go to SAP Business One Software Download Center → Installations & Upgrades → SAP Business One → SAP Business One Products → SAP CRYSTAL REPORTS FOR B1. If you need SAP Crystal Reports 2016 for SAP Business One, please download it from here. Make sure you have a valid license to download softwares from SAP Business One product.

This SAP Note is referenced in the following documentation:

How to Work with SAP Crystal Reports in SAP Business One.

SAP Business One Administrator's Guide | Installing SAP Crystal Reports, version for the SAP Business One Application.

How to Work with SAP Crystal Reports in SAP Business One 9.1.

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References

This document refers to

SAP Note/KBA

Component

Title

3682323

SBO-REP-CR

SAP Crystal Reports 2025 Versions Released for SAP Business One

3100066

SBO-REP-CR

SAP Crystal Reports 2020 Versions Released for SAP Business One

2584094

SBO-REP-CR

SAP Crystal Reports 2016 Versions Released for SAP Business One

1989534

SBO-BC-DMP

Troubleshooting Guide for Corrupted SAP Business One Client Installation or Configuration

1966132

SBO-REP-CR

SAP Crystal Reports 2013 versions released for SAP Business One

More

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This document is referenced by

SAP Note/KBA

Component

Title

3708003

SBO-REP-CR

Failed to save suppression formula in SAP Crystal Reports designer for SAP Business One

2966187

SBO-SDK-DEV

Troubleshooting Crystal Reports API issues in SAP Business One landscape

1758302

SBO-REP-CR

CR Error When Importing or Print/Previewing Report

2589127

SBO-BC

Overview Note for SAP Business One 9.3 PL04, version for SAP HANA

2589089

SBO-BC

Overview Note for SAP Business One 9.3 PL04

2397916

SBO-REP-CR

Error Appears when Editing Crystal Layout while using SAP Business One 9.2 PL05 or Higher

More

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Available Languages

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日本語 (Machine Translation)

Português (Machine Translation)

Español (Machine Translation)

Français (Machine Translation)

Italiano (Machine Translation)

Русский (Machine Translation)

中文 (Machine Translation)

한국어 (Machine Translation)

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